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New Member
Posts: 2
Registered: ‎11-05-2021

Not receiving verification code email

I have tried chatting with support and they sent me to customer service phone support.  I stayed on the phone over 50 minutes to be transferred a few times and then eventually hung up on.  One lady said that she would add another email address and then transferred me so I never got that far..

I cannot get into my account- I have been trying for over 24 hours.  It says it will send the verification code which I never receive.  I have 0 junk mails.  I have tried Chrome and Edge and even logging in from my phone.  It still says it will send a verification code that I never receive.

I have received other emails from best buy today but not what I need to actually be able to use my account.  This is frustrating and any help would be appreciated.

Again, I have checked my junk mail ZERO items there.  I have tried different browsers, support, and computers.

New Member
Posts: 2
Registered: ‎11-05-2021

Re: Not receiving verification code email- disregard

You can close this.