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Posts: 1
Registered: ‎05-19-2015

Not receiving any Best Buy emails?

Hello, I have a problem with any incoming emails from Best Buy. This is an issue when I'm pre-ordering a videogame and pre-order bonuses are sent via email. The correct email is listed on my account, and I've checked all of my folders from inbox,spam, and unwanted. I'm simply just not receiving them. Is there something on your end that is affecting this, or is my only option to designate a new email address specifically for Best Buy?

Posts: 252
Topics: 12
Kudos: 27
Solutions: 11
Registered: ‎02-08-2019

Re: Not receiving any Best Buy emails?

Hello, Fenske.

We appreciate you bringing this to our attention. We can bet how discouraging this is when you can’t obtain the pre-order bonus codes through the email address you’ve supplied associated to your account. We’d be happy to look into this for you.


Would you provide us your full name, phone number, and email address in a private message, please? To do this, simply click on the ‘Private Message’ button to the far right of my signature.



Wesley|Social Media Specialist | Best Buy® Corporate
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