Other Customer Service Support

[mechvig]

Hi Team,

I'm following up with customer care {removed per forum guidelines} for close to 3 months for the purchase I made during thanksgiving.

No proper response. Even I've visited store couple times.Nothing happend.

I want to esclate this issue to some one at senior management. Please share me their email / contact details.

"" << Ref:{removed per forum guidelines} >> Best Buy Update | Refund Request | {removed per forum guidelines} 11/26/2021 ""

Please respond,

With thanks,

Vignesh D

{removed per forum guidelines}

[Quinton-BBY Retired: Social Media Specialist]

Hello, mechvig,

Thanks for creating a profile here on the Best Buy Forums. Welcome to this community!

Waiting 3 months for a response is never ideal, so I can see where you are coming from here. I replied to your private message, so please check your inbox when you have a moment.

Regards,