Add Product

Search Results:

Reply
Member
Posts: 21
Registered: ‎11-30-2016
Accepted Solution

No email or credit received after Bestbuy support processed price match 5 days ago.

Hi,

 

I contacted Bestbuy chat support 5 days ago regarding a post purchase price match on two movies. Bestbuy chat support mentioned the price match had been applied successfully and I would get an email regarding the credit for each movie in addition to that I would see the credit applied on my credit card which was my form of payment. Unfortunately I have not received the email (I already checked my spam emails) and also have not seen any credit come in regarding the price match on my credit card. Would it be possible to get assistance regarding this issue. I do have a reference number as well if that helps. Thank you

Social Media Specialist
Posts: 119
Registered: ‎10-12-2021

Re: No email or credit received after Bestbuy support processed price match 5 days ago.

Hello, rishiraja, 

 

Hope you a having a great day so far. Thank you for taking the time to reach out to us here on our Forums although I wish it was under better circumstances.  The price match guarantee is one of the reasons I love shopping at Best Buy. I always like to know that I am getting the best prices so I can understand how you might be feeling. I would like to see if I can assist you in any way. To start could you send me a private message with your full name, phone number, order number, and email to start. To send a private message simply click the blue button to the right of my signature. 

 

Thanks, 

 

J.Ezra|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!