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Posts: 1
Registered: ‎01-01-2021

No Digital Movie Code

I recently purchased a movie that was supposed to include a digital code, but the one that I received didn't come with a code. I already tried live chat, but they weren't able to help. Any help/guidance would be greatly appreciated!

Posts: 1,289
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Registered: ‎11-23-2018

Re: No Digital Movie Code

Hello, Joandje1692, and welcome to our online community!


Thanks for reaching out to us for support on the forum, although I wish you would have received the help you were initially looking for through chat. I can understand wanting to look into your missing digital code, as I'd be wondering where that would be as well if it was advertised with a purchase. I'm happy to do what I can to assist now.

 

To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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