02-01-2022 03:49 PM
02-01-2022 04:13 PM
Welcome to the forums!
I appreciate you taking the time to write us regarding your purchase. Having a My Best Buy Credit Card myself is not only convenient, but comes with some perks as well. We try to pride ourselves in ensuring we provide great customer service through any situation. I’m here to help anywhere I can.
Being that this is a credit card limit situation, even though we have partnered with Citibank to be able to provide our customers with a Best Buy Credit Card, they have their own terms. You are welcome to contact Citibank at (888) 574-1301 and ask them to raise your limit, or you can also contact them online here. They are in the best position to provide you with the answers you’re looking for.
I would also like to document this experience for you, but I am going to need some information from you first. Please, private message me with the order number, along with you full name, phone number, and e-mail. To send it, click on the “Private Message” button next to my signature.