05-20-2019 03:47 AM
05-20-2019 11:29 AM
Welcome to the Best Buy Community forums. I’d be happy to take a look into this to see if I can find that code for you.
First, though, please check your email account. Sometimes these codes get stuck in a spam or promotions folder. Hopefully it is there.
If not, please send me a private message through the link in my signature. I’ll need your name, email address, phone number, and the customer service PIN from the bottom of your receipt.