07-17-2019 06:34 PM
Solved! Go to Solution.
07-19-2019 12:14 PM
Welcome back to the Forums!
As of now, we haven't received any investigation fee, and if we are to, we will be sure to take care of it. As long as you've handled everything on your end with the bank and the chargebacks, we should be good to rock-n-roll!
Please let us know what other questions, comments or concerns you have.
07-19-2019 01:15 PM
07-19-2019 01:27 PM
If you've corrected the error with your bank, there shouldn't be any issues moving forward. If there does happen to be anything that we need to discuss with you, our appropriate departments will formally do so. Until then, you should be fine to continue shopping with us and enjoying the items that you had ordered.
Thanks for informing us of what is going on and for being so candid; we truly appreciate it.
All the best,