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New Member
Posts: 3
Registered: ‎03-18-2019

My credit card

I applied the credit card on march 2nd . And the service told me receive this card about 10 days . But now I don’t receive it why?
Posts: 296
Topics: 13
Kudos: 78
Solutions: 15
Registered: ‎11-23-2018

Re: My credit card

Hello, dinhphucle, and welcome to our online community!

 

Thanks for reaching out to us regarding your My Best Buy credit card. Citibank is the issuer of this card, and I encourage you to contact their support line at (888) 574-1301 for further assistance regarding your credit card delivery.

 

If you have any other questions please let me know.

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎03-18-2019

Re: My credit card

I change my address and how to update my new address
Posts: 3,012
Topics: 69
Kudos: 231
Blog Posts: 4
Solutions: 148
Registered: ‎04-18-2017

Re: My credit card

Hello, dinhphucle, 

 

I'm glad you've stopped back by the Best Buy forums!  Are you looking to update your address for your card to arrive?  Have you contacted Citibank N.A., as Allison asked? 

JJ|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎03-18-2019

Re: My credit card

Yes but i never have contacted Citibank N.A . I usually check my old house but they don’t sent it
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Posts: 3,012
Topics: 69
Kudos: 231
Blog Posts: 4
Solutions: 148
Registered: ‎04-18-2017

Re: My credit card

Good afternoon, dinhphucle, 

 

Please contact Citibank N.A., to make these changes to your card. It's my hope that after you speak with them the necessary changes will be updated and your card sent to you.  Give them a call at (888) 574-1301.  

We'll be here if you have any questions after you've spoken with the card holding company!

JJ|Social Media Specialist | Best Buy® Corporate
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