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Registered: ‎07-30-2019

My câmera Arlo can not Be use in Brazil. I need change

How could I change my câmeras arlo for other model? But I am not in USA anymore. I am in Brazil
Posts: 2,754
Topics: 32
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Registered: ‎10-19-2017

Re: My câmera Arlo can not Be use in Brazil. I need change

Hello, KarinAraujo,


Welcome to the forums!


I appreciate you taking the time to write us about your purchase. I understand your situation, especially being so far from the shopping store. I am here to help where I can.


Our items are intended for personal use in the United States. If you are within our Return and Exchange Promise, that your return the cameras to a store in the US. You can ship it to a friend or family member, send them the cameras along with the purchase receipt, and have them brought to a local Best Buy store to verify the warranty coverage options of the manufacturer. You can also contact the manufacturer to find out the options available to you. Let me know if you need further assistance.


Have a good day!

Deysha|Social Media Specialist | Best Buy® Corporate
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