04-23-2022 11:36 AM
I purchased an ebike about 2 weeks ago and never received it. Last week I contacted best buy and they said they would process a replacement item for the lost package and it was supposed to come on 4/20.
04-23-2022 11:48 AM
Hello there, User2702575,
Thanks for creating a profile here on the Best Buy Forums. Welcome to this great community!
I can certainly see where you ae coming from here, as being without a way to commute to work doesn’t sound ideal at all. I’d be happy to take a look into this on my end, so can you please send me a private message with your full name, email, phone number, and order number?