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New Member
Posts: 2
Registered: ‎01-05-2018

Mini Ipad

[ Edited ]

Hi!

I´ve bought 2 mini ipads and a notebook in Best Buy Store in Orlando , Florida in 19 of october 2014. I need the copy of my purchase. Can you help me.

My full name is MONICA (removed per forum guidelines)

Thanks a lot for your help

Monica (removed per forum guidelines)

Posts: 5,232
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Registered: ‎07-27-2015

Re: Mini Ipad

Hi Monica –

 

Welcome to the forums and thanks for posting. While I always try my best to keep receipts from big purchases, more often than not I end up losing them. That said I hope your need for this receipt isn’t due to anything happening to your products, and will be happy to advise you here.

 

Unfortunately we cannot retrieve receipt copies for purchased paid in cash or check, or for purchases made more than two years ago. You can find more information in our Getting Receipt Copies page. I apologize that we’re unable to be of assistance with this, but if there’s anything else we can help with please don’t hesitate to post again.

 

Best Wishes,

Michael|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎01-05-2018

Re: Mini Ipad

[ Edited ]

Thanks for your answer Michael although that doesnt help me . My problem is that my son forgott the  Apple ID and they are asking for the receip to unblock it. Iam going to Orlando (where it was bought) next month and I can go to the store there. If I get the Ipad do i have some chance of getting a copy or something else that prove my purchase? Apple store says exactely the day of my purchase in october 19 th 2014.

 

Thanks again,

 

Monica (removed per forum guidelines)

Posts: 5,232
Topics: 76
Kudos: 441
Blog Posts: 13
Solutions: 454
Registered: ‎07-27-2015

Re: Mini Ipad

Hi Monica –

 

We’re unable to retrieve receipt copies for purchases made more than two years ago, so it’s highly unlikely that one of our stores will be able to retrieve this for you. Again I do apologize that we’re unable to be of further assistance, and invite you to post again if there’s anything else we can help with.

 

Best Wishes,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!