03-27-2019 01:56 PM
Today I visited my local Best Buy store (located at 8363 W Franklin Road, Boise, Idaho) in the hopes of taking a look at the above-referenced product. Unfortunately, I was disappointed to learn none were held in stock. I'm very intrigued by the product and the underlying technology but would like to see it for myself before making such a substantial investment ($600-$700).
I was told by store customer service that the Meural Canvas was not held in stock and that store did not have any control over including it in their inventory; that these decisions are made at the corporate level. So, is it possible to get one of the Meural Canvas products (SKU: 6323395) delivered to your Boise, Idaho store for viewing and display purposes. I do think this product is going to take off.
Thanks for your consideration.
03-27-2019 03:21 PM
Hi there, ONepenthe,
Thanks for stopping by our forums to share your recent experience in our Boise, ID, store. Depending on what I’m in the market for, I, too, like to get a my hands on a product before I buy it just to ensure that it meets all of my expectations.
With apologies, we are unable to send a particular item to any given store if an order has not been created and payment collected. That said, Best Buy relies heavily on the remarks of our valued customers like you to identify areas in which we can improve, including where and how we sell our products. We hear your feedback and appreciate your time in joining our community.
Thank you for writing to us.