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New Member
Posts: 1
Registered: ‎01-13-2022

Merging old account to new account

I have a Best Buy account (with Geek Squad Totaltech support). I recieved emails confirming my subscription is active, and I have a member number associated with that account. I attempted to sign in to Best Buy with that same email address, but I got a message that there was no account listed with that email. I created a new account with that same email, which worked fine, but none of my information from the original account is there. Is there a way for me to provide my member number associated with my Geek Squad support and get that subscription listed under my account?

Social Media Specialist
Posts: 59
Registered: ‎11-08-2021

Re: Merging old account to new account

Hello, Mpilon90, 

 

Thanks for joining the forum community. 

 

We can merge your information, please private message me with your full name, email, and phone number, so that I can process your quest.

 

 

Jakoma|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 7
Registered: ‎04-16-2022

Re: Merging old account to new account

I need assistance merging my Best Buy reward accounts(apparently there are 7).
Posts: 35
Topics: 2
Kudos: 16
Solutions: 2
Registered: ‎10-12-2021

Re: Merging old account to new account

Hello,  

  

Thank you for joining us here on the Best Buy forums. I can assist you with your account merger. If you would like help, please private message me with your full name, phone number and email address and we can get started.  

 

Ruben|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 7
Registered: ‎04-16-2022

Re: Merging old account to new account

[ Edited ]


Johana {removed per forum guidelines}

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Or check under {removed per forum guidelines} or {removed per forum guidelines}

Posts: 35
Topics: 2
Kudos: 16
Solutions: 2
Registered: ‎10-12-2021

Re: Merging old account to new account

Hello Marc,  

  

Thank you, I was able to merge the collective accounts for you. Normally the process takes a few days to complete. You may also receive an email with any next steps that will need to be taken. This usually consists of logging out and then going back into your account.  

  

Ruben 

Ruben|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 7
Registered: ‎04-16-2022

Re: Merging old account to new account

Please confirm the information you put it under.
New Member
Posts: 7
Registered: ‎04-16-2022

Re: Merging old account to new account

Is there a way to set up a call with you to fix this?
New Member
Posts: 1
Registered: ‎06-07-2022

Re: Merging old account to new account

Another merge request