02-16-2022 10:47 PM
02-17-2022 08:09 AM - edited 02-18-2022 10:38 AM
Hello,
Thanks for joining us here on the community forums. Although, I wish it were under better circumstances. This is never the kind feedback we like to hear. I would love to document your complaint here at Best Buy Corporate and try to help any way I can. Please send a private message with your:
Full name
Phone number
Email address
Thanks,
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02-17-2022 07:33 PM
Sure no problem. Should I send my info in a DM?
02-18-2022 04:50 AM
Yes it should be in private message. Normally Best Buy mods have a button you can click on their postings to directly go there.
Here is a direct link you can use to send them a private message for the time being
https://forums.bestbuy.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/2089643
02-21-2022 12:49 AM
Thanks I have sent a private message.
03-17-2023 05:47 AM
03-17-2023 09:41 AM
Hi, Tjuliana1991,
Welcome to our Forums! We appreciate you taking the time to contact us here. I would definitely be upset at the interaction you described. I'm happy to record this incident here at corporate and contact the appropriate parties to look into this. I do need some additional information from you in order to do this. Would you please send a Private Message with your name, phone number, and email?
Please know, as of March 20, the Best Buy Forums will be decommissioned. Our team will be available to provide support through our Facebook, Twitter, and Instagram accounts. In the future, you can also visit us at BestBuy.com/support for assistance. We look forward to assisting you through these platforms!
Sincerely,
![]() | ![]() ![]() ![]() As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support. | ![]() | ![]() |