Other Customer Service Support

[SimonSez]

Where can I go if I need to submit a formal complaint about a store employee?

[AaronG-BBY Social Media Specialist]

Hello,

Thanks for joining us here on the community forums. Although, I wish it were under better circumstances. This is never the kind feedback we like to hear. I would love to document your complaint here at Best Buy Corporate and try to help any way I can. Please send a private message with your:

Full name

Phone number

Email address

Thanks,

[SimonSez]

Sure no problem. Should I send my info in a DM?

[hockeycanuckjc Community Veteran]

Yes it should be in private message. Normally Best Buy mods have a button you can click on their postings to directly go there. 

Here is a direct link you can use to send them a private message for the time being

https://forums.bestbuy.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/2089643

[SimonSez]

Thanks I have sent a private message.