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Posts: 1
Registered: ‎05-29-2019

Mail in return

Hi, I mailed back a return to the return warehouse and am wondering why it hasn’t been refunded. How long does it take for that to happen? Is there any way for me to check the status of my return?
Posts: 5,717
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Registered: ‎12-23-2016

Re: Mail in return

Hello, alexrfitz,

 

Welcome to the Best Buy Community forums. I’m sure you are anxious to get your refund.

 

You should be able to check the tracking number on that package to see where it is. As noted here, it usually takes 2-3 business days to process the return once it reaches us, and up to 7 more for the refund to hit your account.

 

I can check on the status of your order if you’d like. Please just send me a private message by using the link in my signature. I’d need your name, email address, phone number, and the order number.

Thanks,

Kyle R|Social Media Specialist | Best Buy® Corporate
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