Other Customer Service Support

[Kmhdcdance]

There is an employee from the Cypress, Texas best buy sending inappropriate texts to my dear friend. She has asked him to stop and has blocked his number but he keeps changing his number and continues to harrass her. She is scared to come forward but the messages are concerning. "Show me your (expletive)" at 2:30 am Feb 14,2021
"Waiting outside of Mason's like a good (expletive)" 2:33 am Feb 20, 2021
I doubt best buy would find this acceptable from their associates, especially the ones selling the Magnolia Home theaters.

[Meg-BBY Social Media Specialist]

Hey, Kmhdcdance,

Thank you for taking the time to reach out to us about this. We take any form of harassment seriously, and I appreciate you reaching out on behalf of your friend so that we can look into this further.

Please send us a private message with your full name, email, phone number, and any additional information you can provide about this situation, such as the employee's name, if you can. I look forward to hearing from you!

Best,

[FivePercent]

Your friend should file a police report for harassment. Best Buy has no authority to check the employees phone for evidence of this