09-29-2020 03:23 PM
Welcome to the Best Buy Forum! Thanks for joining our online community.
It's understandable that you'd like to replace the lost gift card, if at all possible. I'm happy to look into this for you and see what next steps might be available. To do so, I'll need some additional information, so please keep an eye out for the envelope icon in the upper right-hand corner of the screen for an incoming Private Message. If, for some reason, the message doesn't come through, you can send me a message using the button in my signature.