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New Member
Posts: 1
Registered: ‎04-06-2020

Lost key card for Office Home and Student 2019

I lost my key card for Microsoft Home and Student , and did not have a chance to install on my computer. 

I tried going to Best Buy in store for help, but they told me to call Microsoft. Talked with Microsoft today, and they cant help me because its a 3rd party. They told me to call Best Buy.. I have my receipt, serial number etc... Can anyone help me? 

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Contributor
Posts: 474
Registered: ‎09-03-2018

Re: Lost key card for Office Home and Student 2019

Most of the time, those key codes are only printed on the card itself and Best Buy doesn’t have a record of it. Unless an exception is made, I wouldn’t know what I would recommend.
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Registered: ‎10-19-2017

Re: Lost key card for Office Home and Student 2019

Hello, @Bootsie31

 

We wanted to take a moment to send you over a post we’ve recently made which may answer your question. 

 

If after reading you still need assistance, please follow the steps found in the link below. 

 

An Update from the Moderators

 

Best, 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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