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Posts: 1
Registered: ‎09-30-2018

Lost gift card

I have seem to have lost my gift card and have seen a couple of post that best buy can replace them i have all the info except the whole card number what can i do
Posts: 8,970
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Registered: ‎09-29-2008

Re: Lost gift card

Hey Tlogan38,


I'm sure it's no fun having lost this gift card, and yes in most cases we are able to replace lost gift cards. We would first freeze the gift card being replaced, and then send you a new one in the amount that is currently on the gift card that is frozen. Can you send me a private message with your name, your phone number, your email address, and the customer service pin number off the front of the receipt for this gift card? To send me a private message click on the private message button to the right of my signature.



Allan|Senior Social Media Specialist | Best Buy® Corporate
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