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New Member
Posts: 3
Registered: ‎02-24-2017

Lost gift card

Hi, I recently made a purchase and accidentally shipped it to the wrong address. Eventually the product was returned to the store and I was told I would be refunded. The problem is, I made that purchase primarily with a gift card, which I no longer have.I'm wondering how to go about getting a replacement card, or alternatively simply having the gift card refund credited to my account. I intend to simply buy the same product and send it to the correct address this time.

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New Member
Posts: 3
Registered: ‎02-24-2017

Re: Lost gift card

 Can anybody help me with this?

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Posts: 6,774
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Registered: ‎12-23-2016

Re: Lost gift card

Hello hwbloome,

 

Thanks for contacting us here at the Best Buy Community forums. I apologize for our late response. Heavy traffic and forum maintenance have conspired to extend our response time to be longer than we’d like.

 

I hope that you’ve been able to give us a call about this, and that we’ve been able to help you out. If not, I’d be happy to check it out and see if I can find a solution for you.

 

I’d just need you to send me a private message containing your name, email address, phone number, order number, and mailing address.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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