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Posts: 472
Registered: ‎09-03-2018

Re: Lost gift card

Are you looking for help? You’ve been told twice now how to receive it. The next step is up to you.
New Member
Posts: 6
Registered: ‎08-24-2019

Re: Lost gift card

Really, I am not making calls ; I am too busy , Best Buy needs to reach out to me, I see in other posts they have. My complaint is their indifferent staff so they need to reach out
Posts: 1,362
Topics: 17
Kudos: 113
Solutions: 82
Registered: ‎10-03-2017

Re: Lost gift card

Hello, Coach88,


If the receipt is not present I'd suggest visiting the store to discuss with leadership their ability to obtain a new gift card for you. However, please note that gift cards are handled like cash and may not be replaceable in certain scenarios. Let me know any further questions you may have and I do apologize for any inconvenience you've faced.



Dave|Social Media Specialist | Best Buy® Corporate
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