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New Member
Posts: 2
Registered: ‎10-01-2012

Lost egift card from friend

I think I deleted an egiftcard email from Christmas is there anyway that giftcard can be resent to my email??
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Registered: ‎11-10-2008

Re: Lost egift card from friend

Cards are like cash and they can be replaced if you have information. 

 

Does your friend still have the purchase information? 

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
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Posts: 2
Registered: ‎10-01-2012

Re: Lost egift card from friend

I think so but is it possible of they just resend to the email they sent it to.
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Registered: ‎11-10-2008

Re: Lost egift card from friend

You can certainly try. But if you are not the original purchaser you may run into issues. The best way to go about it is to call Best Buy and see if they can help you with this. If you are not the original purchaser and they have issues with that whomever bought the GC may have to call instead.

 

The same issues apply to getting assistance from the forums, and you may have to have the GC purchaser sign up on the forums if Best Buy asks so.

 

This is for security reasons. 

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
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Registered: ‎12-23-2016

Re: Lost egift card from friend

Hello, ckl233519,

 

Thanks for signing up for an account here at the Best Buy Community forums. I've lost a gift card before, and it is always disappointing. 

 

As hockeycanuckjc mentioned, we are only able to provide a replacement to the original purchaser. As noted in the Terms & Conditions, only the remaining balance on that card can be reissued.

 

Please have the original purchaser reach out here to see if that card can be reissued. 

 

If you have any questions, please let me know. 

Sincerely, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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