04-25-2019 01:10 PM
Hi there, andyroos,
Thank you for joining our community forums and writing to us about this gift card. I know I've misplaced gift card emails before because I held on to them for such a long time. E-gift cards are issued by our partner CashStar. I would recommend contacting their customer service team so they can assist you in looking for this. Please let us know if you have any other questions we can help out with!