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Posts: 13
Registered: ‎11-29-2021
Accepted Solution

Locate Serial Number

Over the course of several months, I purchased two graphics cards from Best Buy, of the same make and model.  Unfortunately, I think I will need to send one in for repair.


To that end, is it possible to identify which serial number goes with which purchase, to ensure I submit the correct receipt to the manufacturer for my warranty claim?


Thank you in advance for your help!

Posts: 35
Topics: 2
Kudos: 16
Solutions: 2
Registered: ‎10-12-2021

Re: Locate Serial Number

Hello PH55103, 


If a serial number was captured on your purchase, it would be evident on your transaction receipt or in your order details on it can also be located on our app. If you are having trouble, you can send me a private message with your full name, phone number and email address and I can take a look. 


Ruben|Social Media Specialist | Best Buy® Corporate
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Posts: 13
Registered: ‎11-29-2021

Re: Locate Serial Number

Thank you for the speedy resolution of my question, Ruben!