10-03-2020 01:45 PM
Just got off the phone with Braulio when I called Best Buy customer care a few minutes ago.
He was extremely helpful and helped solve my problem instantly. He was quick and efficient and was beyond friendly. We had an awesome conversation and it really made my day.
I really hope he gets recognized for his wonderful service.
10-06-2020 11:23 AM
Hi there, louiswjkang.
Welcome to our online community! When our customers find themselves in need of support, we have high expectations for the way our support teams show up. It is great to know Braulio was able to provide the level of service we expect, and we sincerely appreciate you taking the time to make us aware of his service.
If you would be interested in sending a Private Message, we would love the opportunity to formally document your feedback. This will help ensure Braulio’s leaders are aware of the impact this interaction had.
We look forward to hearing from you!