03-15-2021 01:09 PM
Like others I am investigation fraudulent charges on a victim's credit card that were made at a Best Buy location. Looking for contact information (e-mail or phone number) of whom I can contact in order to send a letter head request and/or subpoena.
03-16-2021 12:26 PM
Hi there, Ochoar,
Thank you for reaching out to us here on our community forums. I would be more than happy to help point you in the right direction to get assistance with reviewing this charge.
Just to be sure, was this charge made at one of our store locations? If so, I would recommend contacting the management team at this store for further details on how to move forward.
Please let me know if you have more questions, I'm happy to help as much as I can!
04-06-2021 08:28 AM
Good Morning, Detective Talbott,
Thank you for reaching out to Best Buy regarding needing information about usage of a gift card. Hopefully this is something we can assist you with.
I'll be sending you a private message with more information regarding this in a moment. You can check your private messages by logging into the Forum and clicking on the orange envelope in the upper right hand corner.