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New Member
Posts: 1
Registered: ‎03-15-2021

Law Enforcement or Fraud Department

Hello,

 

Like others I am investigation fraudulent charges on a victim's credit card that were made at a Best Buy location. Looking for contact information (e-mail or phone number) of whom I can contact in order to send a letter head request and/or subpoena.

 

Thanks

Posts: 5,814
Topics: 196
Kudos: 547
Solutions: 285
Registered: ‎08-21-2017

Re: Law Enforcement or Fraud Department

Hi there, Ochoar,

 

Thank you for reaching out to us here on our community forums. I would be more than happy to help point you in the right direction to get assistance with reviewing this charge.

 

Just to be sure, was this charge made at one of our store locations? If so, I would recommend contacting the management team at this store for further details on how to move forward.

 

Please let me know if you have more questions, I'm happy to help as much as I can!

 

 

AndrewB|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎04-06-2021

Re: Law Enforcement or Fraud Department

I am investigating a fraud and I need Information for where a gift card was used. 

 

Thanks Detective Talbott

Posts: 22,501
Topics: 14,594
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Blog Posts: 24
Solutions: 435
Registered: ‎10-10-2012

Re: Law Enforcement or Fraud Department

Good Morning, Detective Talbott,

 

Thank you for reaching out to Best Buy regarding needing information about usage of a gift card.  Hopefully this is something we can assist you with.

 

I'll be sending you a private message with more information regarding this in a moment.  You can check your private messages by logging into the Forum and clicking on the orange envelope in the upper right hand corner.

 

Sincerely,

Bill|Senior Social Media Specialist | Best Buy® Corporate
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