04-22-2021 09:46 AM
Hello there, dhartmanBGPD,
Thank you for reaching out to Best Buy regarding needing some information around your gift card fraud investigation. This isn’t information that we’d provide either by phone or email, we’d need to verify your status as an actual law enforcement agent, to protect the privacy of our customer’s information.
I’ve received your private message, and I’ll be following up with your there shortly with more information.
06-07-2021 01:57 PM
This topic has been moved to Customer Service as its own thread under the board Other Customer Service Support for further review.