Other Customer Service Support

[AndrewB-BBY Social Media Specialist]

Good afternoon, Deputy,

Thank you for stopping by our community forums and writing to us regarding your investigation. We certainly want to help as much as possible and I'd be glad to provide some details on how to move forward with this.

I will be sending you a private message shortly. You can check your inbox by clicking on the orange envelope in the top right corner of your screen after logging into your forum account.

Regards,

[inv2722]

Can I get some information on where to send an information request? I am working on a case where a stolen credit card was used on BestBuy.com. Thanks in advance for your help.

[Inv59907]

Hi,

I am investigating a fraud case where purchases were made online and the laptops were picked up, in person, at a local Best Buy.  Can I please get an email, or a phone number to talk to someone in your fraud investigations?

Spokane County Sheriff's Office

[DetRWhite]

Can someone please contact me regarding a fraud investigation?

[User2702724]

Can someone from Best Buy Law Enforcement Compliance contact me please.  The Arlington, MA Police Department is investigating a stolen credit card case where thousands of dollars in merchandise was bought illegally.

Please e-mail me...{removed per forum guidelines} or call me @ {removed per forum guidelines}

Thank You,

Det. Lt. Bryan {removed per forum guidelines}

Arlington, MA Police Department

Criminal Investigations 

[April-BBY Social Media Specialist]

Hey there.

Welcome to the Community Forums! We are happy to have you join us. Please note that per forum guidelines, we did have to remove some information that was previously enclosed in your inquiry. However, I would be happy to assist you today. 

To get started, please click on the blue button next to my signature to send me a private message. Thank you!

Sincerely,

[leon-es]

Hello, I'm investigating a fraud crime. Can the admin contact with me? I need the protocol to request data about this fraud.

Thanks for your help.

Kind Regards....

[twinslow80]

I am needing someone to contact me with information on how to contact your Law Enforcement Liason Team and gain access to your Law Enforcement Support Portal in order to obtain video of a ssupect who has been stealing from your business.

Thank You

[Melissa-BBY Senior Social Media Specialist]

Hello, twinslow80, 

Thanks for reaching out. I can appreciate you wanting to get some video to help with your investigation. 

Can you please send me a private with your full name, phone number, and email address so that I can look into this with you? To send the message, you can use the button in my signature below. 

Sincerely,

[TCInvestigator1]

I need the contact information (email address) to send a law enforcment subpoena for records related to an investigation.