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Posts: 5,177
Topics: 55
Kudos: 439
Solutions: 322
Registered: ‎11-29-2016

Re: Law Enforcement Contact/Portal

Good afternoon, mcerlini,

 

Welcome to our forums!  You've certainly come to the right place for help in getting in touch with our law enforcement liaison team, and I'll be happy to assist.

 

In order for me to get started, I'm hoping you can provide me with some additional information.  If you could use the blue "Private Message" button in my signature to send me:

 

  • Your first and last name
  • Your phone number
  • Your email address

 

This should be enough for me to get started.  As you can imagine, we'll want to keep this private information of yours out of the public view of our Support Forums, so be sure to use the blue "Private Message" button in my signature to get this sent my way.  If you're accessing our site on a mobile device, you may need to switch to "Full" or "Desktop" view before this button is visible to you.

 

Hope to hear from you soon, 

SeanM|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎02-24-2022

Best Buy Law Enforcement Portal

[ Edited ]

Trying to find a point of contact for Best Buy's law enforcement portal. I am working a fruad case and have already faxed over the requested information to ***-***-****, however i have not heard anything back. However I was told I would recieve the information within 24 hours.

 

Thank you,

 

Dep. Badger 

 

Hampton County Sheriffs Office

Posts: 76
Topics: 1
Kudos: 16
Solutions: 6
Registered: ‎01-17-2020

Re: Best Buy Law Enforcement Portal

Hello, dbadger25,

 

Thank you for contacting our teams here on Forums. I've just sent over a private message to your account with instructions for contact regarding this team.

 

Thank you,

Blue

Blue|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎12-16-2021

Law Enorcement Portal

[ Edited ]

I need to speak with someone about obtaining store video for a transaction involving stolen credit cards. Is there a phone number to call?

 

Detective Joel D. {removed per forum guidelines}

 

Posts: 129
Topics: 5
Kudos: 15
Solutions: 6
Registered: ‎11-03-2021

Re: Law Enorcement Portal

Hey there, Joel,

 

Hopefully you can get that handled! I would love to try and get you in contact with the local store.

 

To do so, please private message me using the button below, the store you are needing to speak with.

 

Best regards,

Kayden|Social Media Specialist | Best Buy® Corporate
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Posts: 129
Topics: 5
Kudos: 15
Solutions: 6
Registered: ‎11-03-2021

Re: Law Enorcement Portal

I hope you are able to get a lead! I went ahead and contacted the local store as well. Please reach out if you ever need any further assistance.

 

Best regards,

KaydenO

Kayden|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎12-16-2021

Re: Law Enorcement Portal

Thank you for your help. I appreciate it.

Posts: 129
Topics: 5
Kudos: 15
Solutions: 6
Registered: ‎11-03-2021

Re: Law Enorcement Portal

Hey again, jnewsome474,

 

It was my pleasure to be able to assist. I hope you have a wonderful evening!

 

All the best,

Kayden|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎03-17-2022

Re: Law Enforcement Contact/Portal

I as well need to know where to send a subpoena for one instore purchase as well as 5 online purchases.

New Member
Posts: 1
Registered: ‎03-21-2022

Re: Law Enforcement Contact/Portal

Greetings,

I am investing a credit card fraud case and am looking to speak with a LEO liaison.

Thank you in advance.

Deputy Martin
Klamath County Sheriff's Office