Other Customer Service Support

[SeanM-BBY Retired: Social Media Specialist]

Good afternoon, mcerlini,

Welcome to our forums!  You've certainly come to the right place for help in getting in touch with our law enforcement liaison team, and I'll be happy to assist.

In order for me to get started, I'm hoping you can provide me with some additional information.  If you could use the blue "Private Message" button in my signature to send me:

• Your first and last name
• Your phone number
• Your email address

This should be enough for me to get started.  As you can imagine, we'll want to keep this private information of yours out of the public view of our Support Forums, so be sure to use the blue "Private Message" button in my signature to get this sent my way.  If you're accessing our site on a mobile device, you may need to switch to "Full" or "Desktop" view before this button is visible to you.

Hope to hear from you soon, 

[dbadger25]

Trying to find a point of contact for Best Buy's law enforcement portal. I am working a fruad case and have already faxed over the requested information to ***-***-****, however i have not heard anything back. However I was told I would recieve the information within 24 hours.

Thank you,

Dep. Badger 

Hampton County Sheriffs Office

[Blue-BBY Retired: Social Media Specialist]

Hello, dbadger25,

Thank you for contacting our teams here on Forums. I've just sent over a private message to your account with instructions for contact regarding this team.

Thank you,

Blue

[jnewsom474]

I need to speak with someone about obtaining store video for a transaction involving stolen credit cards. Is there a phone number to call?

Detective Joel D. {removed per forum guidelines}

[Kayden-BBY Social Media Specialist]

Hey there, Joel,

Hopefully you can get that handled! I would love to try and get you in contact with the local store.

To do so, please private message me using the button below, the store you are needing to speak with.

Best regards,

[Kayden-BBY Social Media Specialist]

I hope you are able to get a lead! I went ahead and contacted the local store as well. Please reach out if you ever need any further assistance.

Best regards,

KaydenO

[jnewsom474]

Thank you for your help. I appreciate it.

[Kayden-BBY Social Media Specialist]

Hey again, jnewsome474,

It was my pleasure to be able to assist. I hope you have a wonderful evening!

All the best,

[nyale]

I as well need to know where to send a subpoena for one instore purchase as well as 5 online purchases.

[KCSOMartin]

Greetings,

I am investing a credit card fraud case and am looking to speak with a LEO liaison.

Thank you in advance.

Deputy Martin
Klamath County Sheriff's Office