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Posts: 1
Registered: ‎04-13-2019

LG G8 not available for pickup

I would have preferred to do this as an email, but that's not possible. I preordered an LG G8 for pickup at a semi-local store. The preorder was supposed to be available on Friday. I went to the store on Friday afternoon, talked to the front desk, and there was no phone for me to pick up. 


One day later, my order status has still not been updated. The only status I have is "In Progress". I wanted to pick my phone up yesterday. I need to pick it up today.

Posts: 874
Topics: 36
Kudos: 77
Solutions: 84
Registered: ‎10-19-2017

Re: LG G8 not available for pickup

Hey, Cnnr, 


We'd be happy to take a look into the status of your order. To do so, we'd just need you to send us a private message with your order number, phone number, full name, and email. 


To send a private message, simply select the blue box labeled Private Message to the right of my signature. 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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