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Posts: 1
Registered: ‎05-25-2022

Is there an email or PM I can talk to someone about a bad situation?

I tried to call but was disconnected and I tried to chat which offered no help at all, is there a way to email or have a private conversation with a customer service agent? I have spent a ton of money at Best Buy (12K last year) and really feel that the company has left me out to dry
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Registered: ‎12-07-2021

Re: Is there an email or PM I can talk to someone about a bad situation?

Hello, CaptainJ,

 

Thank you for reaching out to us here! I would be happy to take a look further into this with you. To get started, Please send me a private message with you full name, phone number, email, and a brief description of your concern. I look forward to assisting you.

 

Kindly,

Brandon|Social Media Specialist | Best Buy® Corporate
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