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Posts: 1
Registered: ‎02-06-2019

Interest rate is way too high

This card is the only red on my credit history. I pay more than payment due yet balance does not go down. Call center said requesting a decrease in interest rate is not an option. So I canceled the card and now have to do a balance transfer. So not happy! Do not appt for a card here. Use another low interest credit card you already have if you purchase from Best Buy. Best Buy card is a ripe off, scam, unethical.
Posts: 2,152
Topics: 42
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Blog Posts: 16
Solutions: 132
Registered: ‎08-08-2017

Re: Interest rate is way too high

Hi Slargo,


Welcome to our forums, and thank you for taking the time to share your feedback with us.  Generally speaking, your balance would not accumulate interest on a Best Buy Credit Card unless you selected a deferred interest payment plan (such as 6 or 12-month financing), and then did not pay off the total purchase balance after the selected time frame while meeting minimum monthly payments.  If you'd like to review your credit card account in more detail, I'd recommend contacting Citibank—the issuer of your card—at (888) 574-1301 for further assistance.


Thank you for taking the time to join our community.

Sam|Retired Social Media Specialist | Best Buy® Corporate
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