Other Customer Service Support

[angbin]

Despite repeated phone calls to the 1-800#, I have never received the gift card.  I am told my request was sent to the expeditors.  It is beginning to seem like a scam as I see lots of posts and social media posts about never receiving the gift card. Best Buy needs to make it right.  

[Kayden-BBY Social Media Specialist]

Hey there, angbin,

Thanks for reaching out here on our community forums. I see you are working privately with Connor. He would be more than happy to continue to assist here.

All the best,
 

[angbin]

His response was to call the number and give them more time.