07-25-2022 07:21 PM
Returned my air fryer via UPS on 6/1 using provided box/label. Tracking shows it was received on 6/7/22. I have received no update nor digital gift card for $50 to Best Buy. I can imagine processing the 770,000+ items recalled was a tremendous task but it has now been eight weeks (original information indicated a 3-6 weeks turn around/wait time). How can I get an update?
07-26-2022 08:08 AM
Welcome to the Community Forums susmand! We are happy to have you join us!
As someone who uses their air fryer on a regular basis, I understand the urgency of being able to purchase a replacement. You would be able to contact Best Buy Recall Hotline at 1-800-566-7498, Option #1 to receive a status update.
Please let me know if I can be of further assistance. Have a wonderful day!
|Kristy|Social Media Specialist | Best Buy® Corporate|
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