Other Customer Service Support

[wenkroy2]

Good morning all:

I am pleased to report that , I got my gift card in the [e]mail this morning.

Thanks Alex

[DLHardin]

I sent my air fryer in around September or so. I called and they said they issued a gift card, but it might have gone to my spam folder ... I get over 50 spams a day I don't even look at I just delete... I called 3 different times and finally was told a reissue would happen in 2 days, that was 2 weeks ago... This is beyond ridiculous 👎👎👎👎👎

[Ravi-BBY Social Media Specialist]

Hi there, DLHardin,

Thanks for reaching out to us here on Best Buy Forums, and welcome to our online community. 

I can certainly understand wanting support on your Air Fryer Recall Gift Card. 

I would be happy to look into this closer and assist where possible. To get started, please send me a private message by clicking on the button near my signature. Be sure to include your full name, phone number, address, and email, along with your Air Fryer Recall Confirmation Number.

[Ravi-BBY Social Media Specialist]

Hi, DLHardin,

Just wanted to let you know that I am leaving the office for the day, and will return on Tuesday morning. If you require immediate assistance, please contact us at 1-888-BEST BUY or 1-888-237-8289. Otherwise, I will be happy to respond to any further messages upon my return.
 

^Ravi

[DLHardin]

There is no private message button

[DLHardin]

I found it and have sent you a private message. Thank you

[tiffswright]

I am VERY UPSET THAT I HAVE CALLED OVER 5 TIMES TO GET MY REFUND FOR ME RETURNING MY AIR FRYER. I KEEP BEING TOLD THAT THEY ARE GOING TO ESCALATE MY CASE AND WILL RECEIVE MY REFUND WITHIN 3-4 WEEKS. I SENT MY AIR FRYER IN OVER A YEAR AGO (GOING ON 2 YEARS) AND STILL NOTHING!!!! I SPENT MY MONEY ON THE AIR FRYER WHEN I BOUTGHT IT NOW I HAVE NOTHING. THIS IS HORRIABLE!!! I WANT MY MONEY  OR AN AIR FYER!!!!!!!!!!!

[Katitata]

Hi I also didn't received refund confirmation number ABVKS1650591044106