07-11-2022
10:39 AM
- last edited on
07-11-2022
10:52 AM
by
Sarah-BBY
To whom it may concern:
I returned our Insignia Air Fryer via the kit sent to us in easly May 2022 (see also
{removed per forum guidelines}).
The registration number for the return is {removed per forum guidelines}.
I have yet to see any gift card or check for the $50.00.
Can you please check on the status of this return?
07-11-2022 10:56 AM
Hello, mrbulli,
Thank you for visiting our online community. Whenever there is a product recall, it is important our customers are informed, and the proper steps are taken to resolve the situation. I’m glad to hear you returned your air fryer, and I certainly understand your desire for an update on the status of your funds.
For more information, please call the Best Buy Recall Hotline at (800) 566-7498. You will need to select option number one to ensure your call is directed to the correct place.
While our team would not have the means to provide this sort of status update, if we can help with anything else, you’re welcomed to send a Private Message. To do so, simply select the darker blue icon, which is located across from my signature. For verification purposes, please include your full name, email address, and telephone number.
Best,
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07-31-2022 09:19 AM
This topic has been moved to its own thread under the board Other Customer Service Support for further review.
08-04-2022 08:48 AM
This topic has been moved to its own thread under the Other Customer Service Support board for further review.