Other Customer Service Support

[mrbulli]

To whom it may concern:

I returned our Insignia Air Fryer via the kit sent to us in easly May 2022 (see also

{removed per forum guidelines}).

The registration number for the return is {removed per forum guidelines}. 

I have yet to see any gift card or check for the $50.00.

Can you please check on the status of this return?

[Sarah-BBY Social Media Specialist]

Hello, mrbulli, 

Thank you for visiting our online community. Whenever there is a product recall, it is important our customers are informed, and the proper steps are taken to resolve the situation. I’m glad to hear you returned your air fryer, and I certainly understand your desire for an update on the status of your funds. 

For more information, please call the Best Buy Recall Hotline at (800) 566-7498. You will need to select option number one to ensure your call is directed to the correct place. 

While our team would not have the means to provide this sort of status update, if we can help with anything else, you’re welcomed to send a Private Message. To do so, simply select the darker blue icon, which is located across from my signature. For verification purposes, please include your full name, email address, and telephone number. 

Best,