Other Customer Service Support

[mike_az4]

Ya, that’s the last thing i buy at so called “best” buy. If i ever get my refund gift card, I’m just going to trade it for a sporting goods store gift card. Until then i will just keep up with the BBB route.

[MarmyDee]

Where do you trade the gift card?

[mike_az4]

After Christmas i can’t trade with family and friend, there’s always somebody that has a card they don’t like. I think you can also sell them at raise for cash. You won’t get the full value but you will get cash

[MarmyDee]

Gotcha. Thank you.

[MarmyDee]

They closed my BBB complaint because they sent me a message saying I would receive my gift card by today. I did not receive it and didn’t accept that response via BBB. BBB said they responded and that wa a enough to close it so they told me to open another complaint which I just did and I am on the phone with my attorney now. Best Buy should he change thrower name to Worst But!

[mrbulli]

I finally got my gift card after the 2nd complaint with the Better Business Bureau.  That seems to be the best way to resolve this.

[adamloats]

Can anyone help - I am so stuck.

I made the terrible mistake of number making note of the UPS tracking number when returning the airfryer in the box provided.

I returned the airfryer in 5th July and have heard nohting. I have rung the recal line about 10 times and every time I get a different story...they are now telling me to call UPS to get the tracking number but UPS cannot find it. The address of delivery the recall contact centre gave me isnt recognised by UPS so there is nothing they can do apparantly. I even went to the UPS where I dropped off the package and they dont keep records of tracking numbers.

I am completely lost. I dont know why this process is so hard and why the recall depot cannot track items as they come in. 

Simply dont know where to go from here...can any one give me some information?

[mimi59]

Refund for airfryer send back in may25 2022