09-14-2022 04:00 PM
09-14-2022 05:24 PM
09-14-2022 11:51 PM
09-15-2022 12:29 AM
09-19-2022 07:05 PM
This topic has been moved to its own thread under the board Other Customer Service Support for further review.
09-21-2022 03:10 PM
09-21-2022 03:44 PM
I finally got my gift card after the 2nd complaint with the Better Business Bureau. That seems to be the best way to resolve this.
09-28-2022 02:36 PM
This topic has been moved to its own thread under the board Other Customer Service Support for further review
09-29-2022 05:20 PM
Can anyone help - I am so stuck.
I made the terrible mistake of number making note of the UPS tracking number when returning the airfryer in the box provided.
I returned the airfryer in 5th July and have heard nohting. I have rung the recal line about 10 times and every time I get a different story...they are now telling me to call UPS to get the tracking number but UPS cannot find it. The address of delivery the recall contact centre gave me isnt recognised by UPS so there is nothing they can do apparantly. I even went to the UPS where I dropped off the package and they dont keep records of tracking numbers.
I am completely lost. I dont know why this process is so hard and why the recall depot cannot track items as they come in.
Simply dont know where to go from here...can any one give me some information?
10-11-2022 02:22 PM
Refund for airfryer send back in may25 2022