01-18-2023 08:19 AM
01-18-2023 02:50 PM
Thanks for reaching out to us here on the Best Buy Forums and sharing this. I'm certainly concerned to hear that you still haven't received your gift card for the recall and that it's taken so long. I understand how frustrating that would be. I'd be happy to look into this for you and assist in making sure we get this resolved. To get started, can you send me a private message that includes your full name, email address, mailing address, and your claim number for the recall if you have it. You can send a private message by clicking the blue button to the right of my signature.