Other Customer Service Support

[Luke248]

To Whom It May Concern:

Hi, May 11, 2022 got the confirmation number email, returned the Air Fryer in late May or June. Just talked the rep on website, they can't check the status.

It took around 8 months, still didn't receive the refund.

Also don't know what's going on?

[TinaB-BBY Social Media Specialist]

Hi, Luke248,

Welcome to our Best Buy Community Forums. 

I'd like to thank you for joining our community and for sharing your story. I am saddened that you have not received your digital gift card after shipping the product and receiving the confirmation email. Therefore, I'd like to offer any support that I can. To get started, kindly send a private message with the following:

• Full name
• Phone number
• Email address
• Confirmation number
• Model number 
• Amount expected to receive
• Tracking number if available

To send a private message, simply click the button to the right of my signature. 

I look forward to hearing from you.

Sincerely,