Other Customer Service Support

[qornick]

I sent my Airfryer back at the end of May. I have called several times and every time I get a different story about why the refund hasn’t been sent yet. They always verify info but come up with excuses as to why I haven’t received a refund yet. I was told to check my email and mail.  The last 3 times they told me they would expedite my processing but I have never received any info to confirm that it was expedited. Absolutely ridiculous.

[AaronG-BBY Social Media Specialist]

Hello,

Welcome to our forums! Having to wait for a refund is not idea. so I understand your concern.

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

• Your first and last name
• Your phone number
• Your email address
• Your order number

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

Regards,