08-05-2022 05:48 PM
Hi, melissalane 6,
Thank you for joining the Forums, and for reaching out to us!
I hate to hear you lost your refund email, and am happy to assist with this. As a mom, I completely understand where you are coming from!
You should be able to call (800) 566-7498 to let them know you need the gift card reissued, and they should be able to get you taken care of. If you have additional questions, feel free to reach out here or send me a private message. You can send me a private message by logging into the Forums and clicking the blue button across from my signature on this post.