Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 2
Registered: ‎08-22-2022

Insigina Air Fryer Recall Delays in Handling

While I applaud the recall initiative,  the time you are taking to handle the email gift card is deplorable customer service.  You received my air fryer on 6/09/2022.  A week ago, your representative escalated my info to your team for review.  There has been no response as of this writing.  Perhaps you can look into the matter and respond back in a timely fashion.

Posts: 158
Topics: 0
Kudos: 23
Solutions: 13
Registered: ‎11-08-2021

Re: Insigina Air Fryer Recall Delays in Handling

Hello and thanks for reaching out on our Community Forums, dpn1460!

 

We understand the frustration of awaiting for the gift card for the Insignia Air Fryer Recall. Typically for all inquiries regarding this, you need to reach out to the Best Buy Recall Hotline at (800)566-7498, selecting option number one.

 

If you could send me a private message with the following info, I may be able to offer some additional help. You can do this by clicking the "Private Message" button in my signature.

 

  • Full Name
  • Phone Number
  • Email

I look forward to hearing from you.

 

Kindly,

Graham|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
New Member
Posts: 2
Registered: ‎08-22-2022

Re: Insigina Air Fryer Recall Delays in Handling

Still waiting on the resolution on the incorrect gift card amount.

Posts: 158
Topics: 0
Kudos: 23
Solutions: 13
Registered: ‎11-08-2021

Re: Insigina Air Fryer Recall Delays in Handling

Hey, dpn1460!

 

I have sent you another follow up in the private message we have with you.

 

Kindly,

Graham|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support