Add Product

Search Results:

New Member
Posts: 3
Registered: ‎11-28-2022

Incomplete return

Do they not reimburse the full amount when you return a product?
I didn't even open the package, I returned it right away and they didn't reimburse me the full amount I spent.
New Member
Posts: 3
Registered: ‎11-28-2022

Re: Incomplete return

Posts: 11,663
Topics: 1,968
Kudos: 1,025
Blog Posts: 0
Solutions: 366
Registered: ‎11-10-2008

Re: Incomplete return

Per the return and exchange policy here:


Some factors can affect the value of your return. Did you do a bundle deal or have free / promo items included in your purchase? 

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit for support or dial 1-888-BEST-BUY for further assistance.
Posts: 120
Topics: 12
Kudos: 21
Solutions: 11
Registered: ‎11-08-2021

Re: Incomplete return

Thank you for being part of the community Forums plllma . We are happy to have you back.


Getting your full refund is certainly ideal. hockeycanuckjc is correct, those a few reasons why a refund wasn't provided in full. I would be happy to take a closer look and see how I can help.


To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.



Kristy|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or