Other Customer Service Support

[plllma]

Do they not reimburse the full amount when you return a product?
I didn't even open the package, I returned it right away and they didn't reimburse me the full amount I spent.

[hockeycanuckjc Community Veteran]

Per the return and exchange policy here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800...

Some factors can affect the value of your return. Did you do a bundle deal or have free / promo items included in your purchase? 

[Kristy-BBY Social Media Specialist]

Thank you for being part of the community Forums plllma . We are happy to have you back.

Getting your full refund is certainly ideal. hockeycanuckjc is correct, those a few reasons why a refund wasn't provided in full. I would be happy to take a closer look and see how I can help.

To start, please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.

Regards,