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New Member
Posts: 1
Registered: ‎06-13-2019

Identity Theft at Best Buy

Who do I need to contact? I was approved for a credit card which I applied for in store, the next day someone used my information to apply for numerous credit cards. Is best buy not safe for my information or maybe it was your employee I already filed a police report cant get in touch with store manager.
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Registered: ‎09-29-2008

Re: Identity Theft at Best Buy

b2159,

 

Welcome to our community, although I truly wish it had been under happier circumstances. There is really nothing so upsetting as discovering that your personal and private information has been compromised. I've had it happen too not awfully long ago and it was a truly unpleasant experience involving much effort to correct. I regret that you are now having to cope with such a circumstance yourself.

 

In contacting your local authorities and filing a police report, you've taken the best action possible. Best Buy should cooperate with them in their investigation when they contact us. Further action I would recommend you take would be to ensure none of your accounts are affected and if they have been, contact your banks or financial institutions as soon as possible.

 

I hope this helps. Please know I am grateful you wrote to us to share your experience.

John|Social Media Specialist | Best Buy® Corporate
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