04-14-2021 09:54 AM
Thanks for joining our online community and posting for support. I hate to hear the PIN on your Best Buy gift card was scratched off. I can definitely understand wanting to get some help with this so your gift card isn't a waste. I'm happy to do what I can to assist.
First, can you please share if you purchased this gift card originally, and if it was purchased directly from Best Buy? Please follow up in a private message to me and also include your full name, email, and phone number. You can find the blue option to message me to the right of my name below.
All the best,