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Posts: 1
Registered: ‎09-03-2021

I need help with a case id

I was told i’d get an confirmation email for a recently processed refund
I still have yet to get this email though so i wanted an update with my case id
Posts: 6,255
Topics: 213
Kudos: 452
Solutions: 319
Registered: ‎08-21-2017

Re: I need help with a case id

Good afternoon, Jimmynycricket,


Welcome to our community forums and thank you for reaching out regarding your recent purchase. I know whenever I return something I hope to receive a refund as quickly as possible. I'm glad to hear that you were able to get in touch with one of our agents and would be happy to check on this case number for you.


I see that you sent me a private message with some additional details. I've sent you one in return. You can check your inbox by clicking the orange envelope in the top right corner of your screen after loggingto your forum account.


I look forward to further assisting you!

AndrewB|Social Media Specialist | Best Buy® Corporate
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