06-09-2019 04:22 PM
06-10-2019 11:49 AM
Welcome to our forums, thedude213,
While I wish your visit to our forums were under more fortunate circumstances, I do appreciate you taking the time to join our Community to share your feedback with us.
Whenever a customer requests a price match on their potential purchase, there are some terms and conditions our associates will need to follow in order to make sure the product qualifies for a price match. For starters, we’ll review and verify the price match request on a Best Buy device, which it sounds like Gina at our Lancaster, PA store did. Additionally, items that are advertised as limited quantity or out of stock items will not qualify for a price match. If you have any other questions regarding our Price Match Guarantee, you can find the full terms and conditions here.
If you are indeed interested in cancelling your My Best Buy™ Credit Card, please know we’ll be unable to cancel your card through our Support Forums. With that said, Citibank should be able to assist you with this request, and they can be reached at 1-888-574-1301.